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Many of our congregations will be welcoming back or welcoming for the first time, guests this autumn. 
It's fantastic when we have new people join us at Sunday worship, but how do we help them feel at home and stay?
Read 3 Key Components of Effective Visitor Follow-Up, by Yvonne Gentile and Debi Nixon, published in Leading Ideas.
"Guests return not because of what we do, but because of how we make them feel."